FREE WORLDWIDE SHIPPING ON FULL PRICE ITEMS OVER £250

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Shipping

Important Information

In accordance with the UK Government's latest COVID-19 legislation, we want to inform & ensure all our clients that our ONLINE store remains fully operational and will continue to accept and ship orders as normal. Please note that some orders may experience a slight delay during transit.

Our staff members are taking all the necessary precautions, in accordance with the World Health Organisation guidelines, in order to protect ourselves and our clients from COVID-19.

 

UK Delivery

UK Delivery (1 Business Day*) is £7 and your order will be delivered by UPS. Orders placed before 3pm Monday to Friday will be shipped on the same day. Orders placed after 3pm will be dispatched the following business day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays). 

Saturday delivery available upon request.

 

Europe Delivery

Europe Economy (2-5 Business Days*) is £20 and your order will be delivered by UPS.

Europe Express (1-3Business Days*) is £25 and your order will be delivered by UPS.

Orders placed before 3pm GMT Monday to Friday will be shipped on the same day. Orders placed after 3pm GMT will be dispatched the following business day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays).

Delivery outside the EU may be subject to local taxes which will be your responsibility.

 

USA & Canada Delivery

Delivery to North America (1-3 Business Days*) is £30 and your order will be delivered by UPS.

Orders placed before 3pm GMT Monday to Friday will be shipped on the same day. Orders placed after 3pm GMT will be dispatched the following business day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays).

Delivery to New York and New Jersey will take 1 business days for delivery. Deliveries to the rest of North America will take 2-3 business days for delivery.

Delivery outside the EU may be subject to import duty and local taxes which are the responsibility of the customer.

 

Rest of World Delivery

Delivery to Rest of World (2-4 Business Days*) is £30 and your order will be delivered by UPS.

Orders placed before 3pm GMT Monday to Friday will be shipped on the same day. Orders placed after 3pm GMT will be dispatched the following business day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays).

Delivery outside the EU may be subject to import duty and local taxes which are the responsibility of the customer.

 

Russia Delivery

Delivery to Russia (2-4 Business Days*) is £30 and your order will be delivered by UPS.

Orders placed before 3pm GMT Monday to Friday will be shipped on the same day. Orders placed after 3pm GMT will be dispatched the following business day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays).

Delivery outside the EU may be subject to import duty and local taxes which are the responsibility of the customer.


*Business Days: Monday to Friday and excludes bank holidays. Where the address is on an island, or remote part of the mainland, it may take an additional one working day for delivery. Standard delivery available on request.

 

Further Information

All orders are carefully packaged with luxurious tissue paper and placed in plain white boxes for your complete discretion.

Orders may be delivered to addresses other than the billing address. As a security precaution, a copy of the invoice may be sent to the card holder's registered home address before goods are dispatched. However for first time customers, we may request that goods are shipped to the credit card billing address only.

Unfortunately we are unable to deliver to PO Box address with the exception of the Middle East Region. If you enter a PO Box address in Bahrain, Kuwait, Libya, Qatar, Oman, Saudi Arabia and United Arab Emirates, you will be required to provide a valid telephone number. When your delivery arrives in the relevant country, our courier, will contact you to obtain a physical address for delivery.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.

Any orders which are undeliverable will be returned to us by the courier. Any costs involved in the return of any undeliverable orders may be charged to the customer and will be deducted from any refund due.

All orders will require a signature upon delivery.

If you require any information regarding your order you may contact customer services on +44 (0) 20 8514 1595 during our office hours of 10AM to 5PM GMT Monday to Saturday, or via e-mail at info@zoofashions.com.